Sister Diane Mack
Sister Diane Mack came back to Carmel Manor in 2013 (she was here from 1980 – 1985 as the Director of Nursing). Before becoming Administrator here, she was Administrator of the Villas at St. Therese Assisted Living in Columbus, OH. Sr. Diane is a Registered Nurse; she also has a Bachelor’s degree in Long Term Care Administration and a Master’s in Health Care Ethics. She is originally from Brooklyn, New York (her accent is still intact!), and she brings a deep enthusiasm for her job and a true love of the residents. In her downtime, she enjoys reading, cross-stitch and following her favorite sports teams (Duke basketball and the Cincinnati Bengals).
Martha Setters As the Assistant Administrator, Martha Setters works collaboratively with Sr. Diane and all departments to assure high quality, innovative, compassionate service to the elderly. She started at Carmel Manor in 1980 as a nurse aide. In her time at Carmel Manor, she’s held positions such as Nursing Services Secretary and Human Resources Director (she was promoted to her current position in 2011). Martha is a graduate of Northern Kentucky University, and is a licensed Nursing Home Administrator. Martha greatly enjoys chatting with Carmel Manor residents and learning history from the many different perspectives of those who have lived it.
Frank Fessler has been overseeing the finances at Carmel Manor since 2014. He has spent more than 30 years in the healthcare industry. Frank has five children and 4 grandchildren. He enjoys antiquing.
Director of Nursing Services
Steve Schreibeis has been overseeing nursing services at Carmel Manor since 2004 (he started here in 2000 as a unit manager). His job is to ensure compassionate, top quality care that maintains compliance with all state and federal regulations. Steve graduated from Bethesda School of Nursing/ Cincinnati State in 1994 with his RN ASN, and started his nursing career in the hospital in the orthopedic/neurology setting. Steve loves interacting with the residents, their families, and the staff. Nothing makes his day brighter that to see a resident smile. He’s married to Tina Schreibeis, who also works at Carmel Manor. In his spare time, he enjoys drumming and dabbling in being a freelance makeup artist.
Tina Schreibeis, RN, RAC-CT
Tina Schreibeis coordinates all MDS assessments (assessments that are required to be done on every resident when admitted, and every subsequent quarter, and as needed). These assessments drive the plan of care for each resident. Tina graduated from Good Samaritan Hospital School of Nursing in 1995; she began her nursing career as a CNA, and worked her way into being a unit manager and MDS nurse. She’s been with Carmel Manor since 2000. Tina loves her job because it allows her to see each resident as a whole person. She is married to the Director of Nursing, Steve Schreibes, and they have a 7-year-old daughter. In her spare time, she crochets and makes jewelry.
Merrie Kay Hagemann, MSW, CSW
As Social Services Director, Merrie Hagemann brings a deep sense of caring to all of her work. She helps residents and their families understand options and sort through the myriad of paperwork and decisions. She began with Carmel Manor in 1986 as the Personnel Director; she also served as the Admissions Director for 12 years before stepping into her current role. She has a Bachelor’s degree in Organizational Leadership from Northern Kentucky University and a Master’s degree in Social Services from University of Kentucky. Merrie was a ballroom dancer for 25 years, and she still loves to sing and dance.
Sister Alice Webster
Sister Alice Webster has been with Carmel Manor since 2011. Previously, she was an Admissions Director, and then Wellness Nurse, at Lourdes Noreen McKeen Residence in West Palm Beach, FL. She has an Associate’s degree in human services and an LPN nursing degree. Sr. Alice frequently gives tours of Carmel Manor, and is often the first point of contact for families. She loves being in a profession where she gets to help people. Originally from Boston, she is known for her Boston accent and beloved for her sense of humor.
Activity Director and Volunteer Coordinator
Mary Fetick started at Carmel Manor in 2013, after holding positions at American Airlines and St. Margaret Hall. She plans all of the activities at Carmel Manor and trains and organizes all of the volunteers. Mary loves making people smile and is known to break into song at any given moment (she’s a fan of Broadway musicals). She has a Bachelor’s degree in history from Bellarmine College, and took advantage of her time at American Airlines to visit many countries in the world.
Human Resources Director
Jason Dew has been the Human Resources Director since 2013, and is responsible for managing personnel resources for all Carmel Manor employees. He had previously worked as a cook and dietary aid at Carmel Manor on and off for about seven years. Jason received a degree in Business Management from Cincinnati State University. What he loves about his job is that he gets to help employees love their jobs—which helps them give the best quality care to Carmel Manor residents. He and his wife have two children, which he credits with bringing joy to his life every day.
Director of Environmental Services
Sobrina Robinson comes to Carmel Manor with over 13 years in the restaurant industry where she honed her customer service skills, playing on her strengths and love of working with people she transitioned into environmental services management and training. Sobrina has been an Environmental Service Director for over 3 years. She enjoys working with the elderly, her goal is to put a smile on the resident’s faces. She really enjoys making sure the residents “home” is clean for them and for when the family comes to visit. When she’s not working she enjoys spending time with her husband and their 5 children, they might be attending one of her children’s activities or watching University of Kentucky basketball, the Tampa Bay Buccaneers or just relaxing and listening to music.
Edward Gossman has 25 years of restaurant experience and is excited to bring his motivational management style along with a passion for culinary excellence and his love of serving people to Carmel Manor. Ed is blessed with a lovely and loving wife and two wonderful children. In his free time Ed enjoys drawing, painting, everything culinary, and coral reef aquatic husbandry.
Jim Pilaia joined Carmel Manor in 2013. He oversees all maintenance (including plumbing, electrical, and general) and works to ensure a safe environment for staff and residents. One of Jim’s favorite parts of his job is listening to the stories of residents. When not working, Jim enjoys spending time with his family, riding motorcycles and working on cars.
Director of Education, Quality Assurance Performance Improvement Coordinator
Mirna joined Carmel Manor’s team in March 2016. Mirna graduated from Point Loma Nazarene College in San Diego, California in 1993 with a Bachelor’s in Chemistry. After a few years in the research field, she moved to Kentucky and worked as a Phlebotomist and an EMT. She found her way to Nursing school at Eastern Kentucky University where she graduated in 2000. She has worked in many fields of nursing, gaining experience, and has been in management the last 10 years. She left nursing for about 3 years to teach Medical Assistants and became the Director of Allied Health at Lincoln College of Technology. After the college closed in 2014, she went back into nursing and worked as a Unit manager. Her nursing dream has always been to find a Staff educator position. Mirna loves to teach and learn new things. She says, “Every day you should learn something new or it has been a day wasted.” Mirna has 2 children, Ashley, 14 and Austin, 12. In her spare time Mirna loves spending time with her children and going on adventures where ever the road leads (and there is money in the bank). She is also very involved with her son’s Boy Scout Troop.
Tony joins the Carmel Manor team as Development Director. His prior experiences were at the Covington Latin High School, The Talbert House and Northern Kentucky University. Tony has been a resident of Ft. Thomas for 35 years. His wife Paula is retired from L’Oréal, and he has two sons Anthony, who is in Sales Support for General Cable and Michael who is a PharmD for Walgreens in NKY. His daughter-in-law Jessica is an Elementary 2nd grade teacher. His interests are God, Family, Golf, Sports, Cars and anything outdoors
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